Nuggets

Motivation

Seriously looking for some motivation, I came across Corbett Barr’s blog. One of his posts shook me out of this state “Need Some Motivation Right Now? Read This IMMEDIATELY” – I suggest that if you need some motivation right now then you should read his post IMMEDIATELY!

The World Is Your Oyster

This well known idiom is used to tell someone that they can achieve anything they want, they have the abilities and talents to succeed at whatever they want. If the world is your oyster then you are the pearl. More than being able to achieve anything, it also implies that you are beautiful, flawless, and unique.

Driver’s Rapport

There is something interesting that happens when one drives a different type of car. There aren’t many on the road. Whenever drivers of such cars meet at traffic lights, stop streets or freeways, there’s usually a wave, a hoot or a flashing of lights that happens. Just this morning, at a traffic light, it happened again, and I drove home with a smile on my face.

Focus

It is not easy to start something, that first step to committing. Once started, things flow and one wonders why it took so long to start in the first place. Sometimes it is best to dive in, head first. And to keep in mind that 80% of something is better that 20% of everything.

Perfection

I have searched for it and found that it doesn’t exist. I am just aiming to be myself (hmmm…I think this is not the first time this theme has crept into one of my posts. Looks like I will dedicate a full post to it…).


My favourite muffin recipe

This is a bit of a different post than the usual. I am not much of a baker, it takes too much time and requires to much precision for me to spend too much time on it.

I am naturally impatient and learnt to cook with eye-percent measurements. I prefer to do one-pot meals, where I can put all the ingredients into a pot, put it on the stove and cook it all in one go. The same applies to baking, preferring to put all the dry and wet ingredients into one bowl and mixing it all one go. For this reason I am a fan of Nigella Lawson. She has a practical, no nonsense approach to cooking and baking.

This recipe however, is not one of hers. I found this muffin recipe on the internet, Best Recipes. They are flop-proof. I have changed it a bit according to my taste. All the ingredients are put into a bowl (I don’t even beat the egg but just throw it in). As with all muffin recipes, don’t over mix – literally, 2 minutes until the wet and dry ingredients are all incorporated. They are so moist and are not sickly sweet – they are just perfect.

200g self-raising flour

1/2 cup vegetable oil

3/4 cup milk

3/4 cup sugar

1 egg

1 tsp vanilla extract

150g frozen berries

Mix all together – don’t over-mix. Put into muffin cups or muffin tray and bake for about 20 minutes on 180 degrees centigrade. You know the drill, if the skewer comes out clean, they are ready.

The frozen berries add more moisture. They melt into the muffin creating pockets of heavenly yumminess.

Enjoy!

 

Customer Service

You may remember that number 1 on my #10thingsilove post was girl Saturdays with my friends, trawling the shops and eating good food. Well, this week it happened today, Sunday :-).

It was equally pleasant, perhaps more so because the malls were not madly hectic like the are on a Saturday. The only downside is that the shops close at 3pm. The upside of this downside is that the bank balance doesn’t suffer so much – so there’s a strategy!

I had a really nice experience at Woolies. Completely unaware of the time, I went to Woolies in Glenvista and as I walked up they started to close the doors. I was about to turn around when the floor manager called over and invited me in. She said she’d close after me. I was sooo gratelful that I left a compliment on Hello Peter. Well worth doing when one gets a good experience or even one that wasn’t so good. Today it was a compliment.

South Africa is not a place where customer service is high on the agenda, and we often put up with bad service for fear of being victimised (not complaining when the food at a restaurant is cold or something, for fear that the waiter will spit into it), or getting into an argument with someone who really should not be facing the public.

In the last 3 months I have got really good service at 3 different places (sad to say that it was only 3 places in 3 months, it should be much more) – on 2 of those occasions I left compliments on Hello Peter. But I didn’t leave the corresponding complaints when I got poor service.

Well, you know about the Woolies one. The other was at Big Boy Scooters when I bought my pitbike. My warranty hadn’t been loaded on their system so I was not able to activate it online. Frustrating because I had to activate it within 48 hrs or so or risk losing it. They were very efficient and I complimented them on Hello Peter.

The other good experience was at Pick and Pay (I know…can you believe it?). Our Pick and Pay has a self-service veggie weighing machine. It works well. But when the label roll is finished it is a bummer. Ok, so I decided to do the rest of my shopping and come back to it at the end and let someone else go to the manager to sort it out. After 30 mins the machine was still inactive. I know I should’ve sorted it out 30 mins before, it doesn’t pay to pass the buck. In this case, the manager came and changed the label roll himself. I was most impressed.

As consumers we have the power to influence the service we get. It requires work. Not accepting below standard service. And complimenting when the service was really good. It will eventually reach a tipping point and good service will become the norm not the exception so that it even becomes a blog post.

Have you ever logged a compliment and complaint on Hello Peter?

Do you give feedback when the service sucked wasn’t so good?

Do you compliment good service?

 

#10thingsilove

View of Taj Mahal from Red Fort in Agra

This post is inspired by one the trending topics on Twitter today – #10thingsilove.

Some tweets were funny, others nonsensical, some were cute and romantic.

Let’s see if I can count to 10:

  1. Girl Saturdays with my friends, starting with brunch, trawling the shops, and ending with afternoon tea and cake.
  2. My morning soya cappuccino.
  3. Music radio in morning traffic.
  4. My coffee machine.
  5. M.A.C. Blotting powder.
  6. Hot summers, highveld thunderstorms and perfect autumns.
  7. The smell of wet earth after a rainstorm.
  8. Wooden houses, pressed ceilings and wide wrap-around verandas.
  9. Wriggling into soft beach sand so that it takes the shape of my body thereby providing the perfect support.
  10. Lying on my back on a sun-warmed stone floor during a summer sunset.
  11. Travel.
  12. The Taj Mahal.
Looks like I can’t count to 10 after all 🙂 LOL!
Drop me a comment and tell me, what are the things that you love?

Social Entrepreneur, chief wide eyed in wanderer, wonderer and bottlewasher

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